The Branch Team Leader is responsible for leading the day to day sales and client service aspects of the branch. Branch Team Leaders take ownership of client service problems and ultimate resolution. Branch Team Leaders consistently lead by example and work closely with Branch Management to ensure Branch objectives are achieved. In conjunction with the Branch Manager, the Branch Team Leader is responsible for coaching the Universal Banker team; to include observational and on the spot coaching.

The Branch Team Leader is responsible for building long-term relationships with customer’s in-person and by phone. Utilizing the Rhinebeck Bank Relationship Management Process, the Branch Team Leader, works to understand customer’s financial needs and consultatively address by making appropriate product recommendations or referring the client to a business partner. Manage relationships within the branch and deliver superior quality service in-person or by phone. Support all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.

Education & Experience:

High School diploma or equivalent. 3+ years of sales, and service and operational experience in Banking. Notary preferred.

Salary Range: $49k - $58k

Rhinebeck Bank: Local. Involved. Responsible.

If you are talented, motivated and can get things done, we have career opportunities for you. We are looking to hire people who want to excel. We will grow your career through coaching, mentoring and supportive management.

As an Equal Opportunity / Affirmative Action Employer, Rhinebeck Bank will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran or disability status, sexual orientation, gender identity, transgender status, or any other characteristics protected under applicable law.